Patient Care Coordinator

Description

Summary

The patient care coordinator is primarily responsible for coordinating all clinical support operations, authorization process, intake assistance, orders management, and scheduling. Knowledgeable of a variety of home care concepts, practices, procedures, and reimbursement guidelines.

Requirements

Essential Duties & Responsibilities:

• Acts as a key interface between members of the client care team, management, clients, and referral sources.
• Sets up employee availability to allow scheduling in the software system.
• Responsible for keeping current with utilization of Agency software various visits
• Monitors and documents all missed/cancelled visits for Agency 
• Runs Intake reports including medication alerts
• Monitors email and web portals for incoming referrals
• Makes all scheduling changes into agency computer scheduling program including changes in day/time/visit frequency and services (both permanent and temporary) and cancellations.

Education/Experience:

• Requires HS diploma/GED
• One year related medical office experience  
• Two years home care office experience.
• Prefer graduate of an accredited LPN program