PATIENT CARE COORDINATOR

Description

We’re a family-oriented company, that’s been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!

We Offer:

· Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)

· Company Paid Basic 20k Life Insurance Policy and Long-Term Disability 

· Lucrative Paid Time Off Plan

· Paid Training 

· Great Culture and Team Spirt 

· Team Building and Corporate Events

Basic Job Skills Needed:

· Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).

· Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays. 

· Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.

· Track orders to ensure accuracy and timeliness of delivery for billing.

· Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.

· Adhere to all corporate policies and procedures related to the Company’s Corporate Compliance/HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies. 

Requirements

  Applicant Requirements:

· Experienced in processing DME (Durable Medical Equipment) orders.

· Excellent verbal and written communication skills. 

· Knowledge of all aspects of payor systems including private/commercial, self-insured employers, workers compensation, and Medicare/government programs.

· Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.

· Highly structured approach with attention to detail and proper documentation of all work.

· Adaptability to handle changing priorities in a high volume, fast-paced work environment.

· Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).

Drug screen/Background check required