We are seeking an experienced Patient Care Coordinator in the Statesville, NC area to join this brand-new office. This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow. The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision.
Key Responsibilities
Greet and check in patients, ensuring a professional and welcoming experience
Manage scheduling, appointments, and follow-up communications
Answer and make phone calls, handle patient inquiries, and respond to support requests
Assist clinical staff with daily operations and patient care logistics
Maintain accurate patient records and coordinate with providers as needed
Use CYCLE software for scheduling, patient management, and documentation
Support inventory management, ordering, and other administrative tasks as needed
Qualifications
Prior experience in a hearing healthcare or audiology setting
Strong proficiency with CYCLE software
Excellent communication, organizational, and multitasking skills
Ability to work independently and manage multiple responsibilities in a fast-paced environment
Professional, personable, and patient-focused demeanor
Compensation & Benefits
Hourly Rate: $20–$25 per hour, depending on experience
Opportunities to grow with a new practice and advance within the franchise network
Why This Opportunity is Unique This role offers the chance to be part of a brand-new practice with significant autonomy and influence over daily operations. The ideal PCC will work alongside an experienced clinical provider to help launch and grow the office while delivering top-quality care to patients.
If you think this role could be a good fit, we'd love to chat!
Apply today!
HHR will disclose details in further conversation.
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Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.
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Hearing Healthcare Recruiters: 714.277.6014 (Pacific Time Zone)
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