Patient Care Coordinator

About Porch Light Health: 

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT) and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator to join our growing team in a fast-paced, dynamic medical setting. 

This is a rover position between the following locations: Northglenn, Lakewood, Englewood, and Aurora clinics.

Location: Porch Light Health Clinic in Denver Region, CO

Job Type:
Full-Time 

Pay:
$19 to $23, per hour (based on education, experience, and location)

Hours:
40 hours per week, M- F and Saturday Rotation 

Benefits: 

• 401(k) 


• Dental insurance 


• Health insurance 


• Paid time off 


• Vision insurance 

Responsibilities and Duties

• This is the entry level position where the focus of training is on developing and Demonstrating competencies of supporting professional staff by


• Scheduling patients


• Collecting vitals and other information


• Answering phones


• Directing patients


• Admitting and registering patients


• Data and record keeping (computer)


• Building maintenance and cleaning


• Communication with medical staff


• patient centered care and customer service


• Additionally staff will need to demonstrate a high-level, broad understanding of MAT, Harm Reduction, Low Barrier/High Access, HIPAA, OSHA and safety practices, verbal de-escalation and crisis intervention.

Qualifications and Skills

• Previous medical clinic and/or addictions treatment experience preferred


• In some cases experience can be substituted for education requirement


• Basic computer skills

• Reliable transportation


• Proper time management


• Reliable and Dependable


• Ability to work independently

Ability to Navigate Multiple Patient Medical Record Platforms: 

○ Capable of learning and adapting to various patient management systems.

Strong Communication Skills: 

○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner. 

Time Management Skills: 

○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability: 

○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed. 

Transportation: 

○ Reliable transportation is required for travel between clinic locations.

Job Requirements: 

Education: 

○ High school diploma or equivalent. 

Experience: 

○ At least 1 year of experience with EMR systems is preferred. 

○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus. 

○ Valid Driver's License 

Work Setting: 

○ In-person at the clinic. 

○ Rover to Regional Clinics

Work Hours: 

○ 8-hour shifts, 40 hours per week. 

○ Saturdays required.

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting.  However, if the position has not been filled, PLH may keep the application period open longer.