Patient Care Coordinator

Thanks for checking out our Patient Care Coordinator job post. We are an award-winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas.

Because we’re growing, we are looking for a full-time Patient Care Coordinator to join our team. In this role you’ll be working to follow-up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Google Adwords, Website, Keap, calls, text message), schedule appointments, meet with doctors, field questions, follow-up on inquiries, calling past patients, set up networking opportunities with other businesses, send out information packages, and assist in maintaining the integrity of the company’s database.

• You must be a team player and good at multitasking
• This position is multi-faceted and you must be willing to learn new tasks as they arise
• You must be detailed oriented
• You enjoy being around people, and can hold meaningful conversations with clientsyou may not know for longer than 20 min
• You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client
• You are alert and aware - you're good at recalling names, faces, and personal details - so that our clients always feel welcomed and remembered
• You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients
• You will be working with insurance and talking to doctors
• You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management
• You follow through on commitments. You live up to verbal and written agreements without constant reminders
• You have the ability to quickly and proficiently understand and absorb new information
• You're pro-active and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative
• You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance.

1 Year Medical Office Experience

• Paid Time Off
• 401(k) matching
• Health insurance