Patient Care Coordinator

Salary :

$25 - 30 hourly

Company : Kelsey Espositodmd

Job Type : Full Time

Glen Ellyn, Il

Job Description - Patient Care Coordinator

Full-time, on-site role for a Patient Care Coordinator.

Kelsey Esposito, DMD, is an independent, female-owned private practice in Glen Ellyn, IL. This legacy practice has been in business since the 1980s and provides general dentistry care to patients of all ages. Our office provides an authentic and down-to-earth approach to oral health care and values our personal connections to the people we serve.

The Patient Care Coordinator position is the first impression and the final handshake of the practice! We are seeking a team member who is warm, enthusiastic, service-oriented, and willing to learn and grow with us. You must be comfortable setting the tone of patient visits and interactions, and maintaining a positive customer service experience.

This administrative role will oversee day-to-day administrative responsibilities typical to a general dental practice. Job duties include but are not limited to; patient admission and dismissal, telephone, customer service, scheduling and managing appointments, chart processing, mail, daily opening/closing procedures, facility maintenance, understanding insurance benefits, completing treatment presentations, creating and managing financial arrangements, and resolving billing issues.

Qualifications

Proficiency in Dental Care, Dentistry, and Oral Care
Experience with computers, ability to navigate practice management software
Experience with phone, email, and texting communication
Skilled in pleasant, welcoming, and efficient communication with patients and clients
Excellent organizational and task management skills
Professional and team-oriented

The following experience is ideal:

Eaglesoft practice management software, or similar
Previous work in front office dental positions
Previous work in customer-facing roles, such as restaurants or hospitality
Familiarity with OSHA and HIPAA laws
CPR and First AID certified, welcomed but not required

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Patient Care Coordinator

Job Description - Patient Care Coordinator

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