Patient Care Coordinator

Patient Care Coordinator –Loganville, GA  

Hourly rate - $18.00

• Monday–Thursday schedule
• Friday optional
• Hours: 8:30 AM – 4:30 PM EST

Are you detail-oriented and seeking to make a positive impact in a professional office environment? 

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience. 

Responsibilities     

• Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients. 
• Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process. 
•  Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office. 
• Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results. 
• Marketing & Community Engagement: Collaborate with HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals. 
• HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts). 
• Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits. 
• Welcoming Environment: Maintain a clean and inviting office and work environment. 

Qualifications 

• Education: A high school diploma or equivalent is required. 
• Experience: 2 years of office experience is preferred. 
• Customer Service: 2 years of customer service experience is preferred. 
• Technical Skills: Proficiency in MS Office is required. 

Beltone offers innovative hearing technology and superior patient care, making us a great place to grow professionally.  We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.  

Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Receptionist 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.  

#LI-Beltone