Patient Care Coordinator

Description:

A small Physical Therapy office with two PT's and a staff around them to support needs help! They focus in the pelvic health specialty and their PT's have been performing therapy for over 20 years. They are looking to add a patient care coordinator to their team and they view this person as the voice and face of the business. This person would sit onsite at the front desk and welcome all patients into the practice. They would greet them and take their information for record and get them into the proper room for the PT to see them. They are also responsible for administrative tasks such as data entry/keeping in Excel and their EMR system. They would also need to do some laundry, tidying, and other office cleaning tasks to keep a nice environment. This role requires answering phones, selling their service to potential new customers, and scheduling/coordinating appointments. This person will take on a bigger sales role because they do not accept insurance and need to explain why a customer should still use them.

Skills:

Scheduling, Data entry, Administrative support, Front desk, Medical, Microsoft office, Schedule appointments, Emr, sales, inventory, excel, Health care, Email, Answering phones

Additional Skills & Qualifications:

Must Haves:

Phone/Face to Face customer service (sales scheduling greeting)

Data Entry/Organization (Excel EMR Jane App)

Office Administration

Soft Skills: Organization, Accuracy, Reliable, Integrity, Work Ethic

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