PATIENT CARE COORDINATOR

• Courteously check patients in and out according to our Customer Service standards.
• Must be able to Verify insurance and collect appropriate dues.
• Balance and reconcile money collected during your work shift.
• Schedule appointments, maintain and update the schedule as needed.
• Confirm appointments for providers, aestheticians and RN’s.
• Create and maintain patient charts, ensure you have up to date information at all times.
• Prepare superbills accurately and in a timely manner.
• Follow all HIPPA regulations, keep patient personal and financial information confidential.
• Anticipate and respond positively to changing conditions.
• Ability to stay focused on what needs to be accomplished while under pressure.
• Ability to listen and communicate effectively and kindly while listening to patient complaints

. • Keep the front office neat and orderly to maintain our high standards.
• Maintain inventory, place order weekly as needed.
• Other duties as assigned to assist the overall function of your location
• Verify insurance (deductible and copay amounts) • Know the difference between an HMO and PPO
• Ability to know the difference between Blue Cross and Blue Shield
• Ability to determine Medi-Cal HMO patients requires authorization and should be billed to Medical Group or IPA
• Ability to read insurance card and input the correct payer id or payer name and address
• Ability to know Military Insurance programs require specific policy info (SS# or 11 Digit id)

1 LA Laser Center Job Description Template

LA Laser Center Job Description Template

2 • Ability to multi-task in an expeditious manner
• Ability to know if the payer is contracted with Tax id/NPI
• Verify authorization for HMO commercial and Medi-cal HMO
• Awareness of completing all patient Demographics to avoid claim rejections
• Ability to post copays into EMA
• Ability to verify straight Medicare vs Medicare Advantage Plan
• Distinguish primary insurance vs secondary insurance