Patient Care Coordinator - Temp to Hire Position

Assignment Details

• 
  
  
  Length: Temp to Hire
  
  
  
  
  
  If performance and attendance metrics are met, candidates may be offered a permanent role.
  
  



• Onsite Requirement: This team has no remote opportunities.
  




• Pay: $22/hr
  




• Training: TBD
  




• Physical Requirement: Must be able to lift up to 50 lbs (contractors will be in the pharmacy department).
  

Interview Process

• All interviews will be conducted via Microsoft Teams.
  

Job Description

Duties and Responsibilities

• Receiving and triaging inbound phone calls.
  




• Handling scheduling calls via dialer or outbound queues.
  




• Gathering and documenting:
  

  
  
  
  

  • Demographics
    

  
  

  • Plan information
    

  
  

  • Patient history
    

  
  

  • Other necessary data into the pharmacy application
    

  
  



• Contacting physicians for missing or required information.
  




• Processing document intake queue for pharmacy technician processing.
  




• Preparing shipping materials for packing stations.
  




• Scheduling medication deliveries.
  




• Performing other related duties as assigned by management.
  

Requirements

Qualifications

• High school diploma or GED, or one to three months of related experience/training, or equivalent combination.
  




• Preferred Computer Skills:
  

  
  
  
  

  • Microsoft Office (Word, Excel, PowerPoint, Teams)
    

  
  



• Communication Skills:
  

  
  
  
  

  • Good verbal and written communication skills preferred.
    

  
  



• Physical Capacity:
  

  
  
  
  

  • Must be capable of lifting up to 50 lbs if needed.
    

  
  

Requirements

• Experience working with databases (CRM preferred); Salesforce CRM experience a plus.
  




• Must have experience in a healthcare/pharmaceutical industry environment.
  




• Understanding of challenges associated with patients’ medical conditions.
  




• No remote option available for this position.