Patient Care Specialist - Family Medicine & Medical Specialties

This position will support our Family Medicine and Medical Specialties departments based on clinic need.

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family. The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members. In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties. The PCS demonstrates strong organizational skills and teamwork. A commitment to continuous learning, quality, and excellence are important components of this role. Utilization of multiple computer applications is required. This role will work with patients throughout the life span with multiple conditions.

Must be at least 18 years of age prior to start date.

Additional qualifications:
Ability to read and communicate effectively in English. Basic computer skills and experience with other technological devices (i.e. cell phone, laptop, etc.). Ability to work irregular hours (days, evenings, holidays, weekends). Self-motivated/independent. Able and willing to work with all populations served. High School Graduate or GED equivalency preferred. Working knowledge of computers and software applications required. Demonstrated ability to react calmly and effectively in emergency situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Must be well organized, detail-oriented, accurate and efficient. Preferred: PCS, HUC, MA, NS, Ward Clerk experience. Preferred demonstration of medical terminology.

License or certification:
Current Basic Life Support for Health Care Providers from one of the following programs is required: American Heart Association or American Red Cross. If a candidate does not currently have the required certification, education and testing will be included as part of the orientation and training program.