Patient Care Specialist I - Residential

Patient Care Specialist 

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of 30,000 patients daily.

We are on a mission to remove all barriers to recovery and transform individual, families, and communities with treatment that works. 

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Patient Care Specialist, you are an active member of the multidisciplinary treatment team, who is directly involved in providing quality care for patients
in a residential addiction recovery environment. This position provides continuous patient care, monitoring, interaction, and role modeling and provides a safe, positive, supportive and structured environment for patients enrolled in and/or entering residential treatment.

Requirements

• Valid driver’s license


• HS Diploma / GED


• CPR / First Aid


• (6) months’+ experience working in a behavioral healthcare setting preferred.


• Basic knowledge of addiction and the recovery process preferred. 

Responsibilities:

• Support patient engagement by modeling positive behaviors, encouraging program participation, applying motivational interviewing, and guiding individuals through
  program expectations with empathy, respect, and professionalism.


• Promote a trauma-informed, therapeutic environment by maintaining a calm presence, supporting safety plans, conducting safety rounds, and enforcing program rules consistently and respectfully.


• Monitoring for risk indicator while engaging patients in supportive conversations and promptly communicating concerns to the treatment team.


• Assist with the admission process by monitoring new patients for safety and security, ensuring they are comfortable, safe, and informed about program guidelines and completing required documentation.


• Facilitate and monitor patient phone calls, ensuring confidentiality standards and proper documentation in the Electronic Health Record.


• Follow all safety, medical, and infection control protocols, including handling sharps, conducting searches, observing drug screens, and administering heat treatments.


• Maintain ongoing, current, and required training for best practice service delivery.


• Perform other duties as assigned.

Benefits:

• 18 days PTO


• 401k with company match


• Company sponsored ongoing training and certification opportunities.


• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.

Join our team. Join our mission.