Patient Care Specialist - No Experience Required

Lehan Drugs, Inc. is a locally, family-owned business seeking a full-time, customer service-oriented individual to provide retail sales assistance to our customers both on the phone and in person at our Rockford, IL location.

**General Responsibilities and Duties:**

- Assist walk-in patients on the retail floor by listening to their needs and offering helpful suggestions.

- Collaborate with the PCT team to answer calls and take detailed notes.

- Maintain an organized showroom floor to create a great first impression for our patients.

- Perform inventory control tasks.

- Input customer demographics into Brightree for new walk-in customers.

- Perform other duties as assigned.

**Qualifications:**

- Education: High school diploma or equivalent

**Ideal Candidates:**

- Possess excellent customer service skills.

- Able to work independently and as part of a team.

- Friendly, compassionate, and reliable.

- Capable of executing coordinated efforts in the interest of common goals.

- No experience necessary; extensive on-the-job training will be provided.

- Strong emphasis on a positive attitude, teamwork, and attention to detail.

**Hours:**

- 40 hours per week, Monday - Friday, varying between 8:00 a.m. and 5:30 p.m.

- Occasional Saturdays between 9:00 a.m. and 3:00 p.m.

**Benefits:**

- Medical, Vision, and Dental insurance after 60 days of employment.

- Paid Time Off

- 401K