Patient Care Unit Coordinator - Pediatrics (Hospice)

Job Summary:

The Patient Care Unit Coordinator assists the RN Clinical Coordinator(s) in providing direction and clinical support for a specified unit and assigned staff. This position performs administrative support activities required for proper transcription of medication, treatment orders, documenting and coordinating patient care. The Patient Care Unit Coordinator will maintain clinical records of the hospice patients and will function as a liaison between other team members assisting with day-to-day management duties.

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Accountability: Reports to: Director of Pediatrics & Specialized Services and the RN Clinical Coordinator(s)

FLSA Status: Non-Exempt/Hourly

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Job Duties and Responsibilities:

Essential Job Functions:

1. Fosters and maintains an effective working relationship between co-workers, patients, and other professional members of the community
2. Assures patient records are complete and all required documentation is filed in a timely manner
3. Enters patient data and visits into the EMR system
4. May order and monitor supplies and medical durable equipment
5. Responsible for faxing paperwork required by facilities and PDN Companies
6. Closes open visits in the EMR for billing
7. Assists in submission of claims for auths
8. Checks Medicaid monthly
9. Assists with Medicaid authorizations
10. Pushes orders, plan of care summaries and CTIs in EMR
11. Sends orders/referrals to providers for signature
12. Submits and processes pediatric referrals
13. Prepares documentation for interdisciplinary team meetings as directed
14. Manages and processes referrals as needed, including obtaining provider signatures
15. Obtains and responds to requests for records
16. May be responsible for running pharmacy reports for patient recertification
17. Fills in on the switchboard for lunches, absences and time off as requested
18. Other duties as assigned

Specific to Job Position:

1. Adheres to patient rights, abuse reporting, and confidentiality policies
2. Attends scheduled staff meetings and in-service training 
3. Adheres to departmental dress code requirements related to uniform, personal grooming, and other attire
4. Participates in Performance Improvement activities as requested
5. Demonstrates reliability by making every attempt to report to work on time, providing proper notification for absence or tardiness and follows company policies related to time off requests
6. Demonstrates effective time management skills by coordinating activities to achieve maximum 
7. productivity and efficiency, willingness to adjust or revise work schedules as requested
8. Assumes responsibility for on-going personal development and continuing education
9. Seeks guidance from a higher authority as needed

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Physical/Safety Requirements:

1. Must have the strength and endurance required for standing, walking, lifting, bending, and pushing on a consistent basis up to 25 lbs.
2. Utilizes appropriate durable medical equipment as needed in a safe manner
3. Uses appropriate body mechanics as needed for safe patient care
4. People in this position may be subject to potential exposure to infectious waste, disease, and other conditions, including TB, HIV and Hepatitis B
5. Utilizes appropriate PPE as needed
6. Follows the designated plan of action in the event of a fire or other emergency/disaster
7. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, work-related stress, and driving hazards 
8. An individual in this position may be required to drive to meetings with clients or health care professionals, as well as patients’ homes. 
9. The noise level in the work environment is usually minimal

The work environment and physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above.

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Qualifications and Experience:

1. Two years’ experience as a Licensed Practical Nurse, Medical Assistant or Certified Nursing Assistant in hospice, home health or geriatric care preferred
2. One year of experience in an office setting, medical office experience required
3. Demonstrated expertise with Microsoft Office
4. Excellent interpersonal and communication skills
5. Must be able to work with a variety of personalities
6. Successful completion of a background check pursuant to NRS 449.188 and NRS 179A.100 along with a pre-employment drug screen and physical, TB testing, previous employment and reference checking, and an MVR (may include verification of education)
7. CPR/First Aid certified
8. Must be able to work as a team
9. Ability to function with limited supervision and accountability to meet assigned projects and timelines
10. Must be able to handle frequent interruptions
11. Must be able to cope with emotionally charged situations encompassing, patients, families, and other caregivers
12. Must have reliable transportation

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Benefits:

• Welcoming Culture
• Paid Time Off
• NV Paid Leave
• Medical Insurance
• Dental & Vision Insurance
• Voluntary Ancillary Insurance
• Paid Holidays
• Floating Holiday
• 401k with Company Match
• Employee Assistance Program
• Employee Discount Program
• Uniforms