Patient Coordinator

Are you passionate about providing excellent patient care and ensuring a positive experience? Commonwealth Dentistry, a growing dental practice, is seeking a dedicated Patient Coordinator to join our team. As a Patient Coordinator, you will be responsible for managing patient interactions from the initial phone call to check-in and check-out, ensuring smooth and efficient processes.

Responsibilities:

• Manage all incoming telephone calls, schedule patient appointments, and update patient information, including insurance details.
• Ensure the doctor and hygienist's schedules are optimally filled using available reports and coordinating with the clinical staff.
• Reinforce the financial policies of the office and ensure that payments are collected and recorded accurately.
• Check in patients using our dental software, provide necessary paperwork, and ensure completion.
• Process payments and transactions during patient check-out.
• Maintain accurate electronic records of patient information and update as needed.

Requirements:

• Strong attention to detail and excellent customer service skills.
• Exceptional organizational and planning abilities.
• Professional appearance and demeanor.
• Proficiency in computer usage and dental software.
• Ability to handle a fast-paced dental office environment.
• Experience in dentistry or healthcare is a plus.

• Health insurance
• Dental insurance
• Disability insurance
• 401k plan
• Employee referral bonus
• PTO
• Paid Holidays