Patient Coordinator

It’s the people that make the difference. Are you ready to make your impact?  Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join in? We are looking for a Patient Coordinator to be based at the outpatient clinic in Naperville, IL. The Patient Coordinator is responsible for the overall flow of patients in clinic. Candidate must have good customer service skills, attention to detail and be able to multi-task in a fast-paced environment. This is an entry level position; we are willing to train the right candidate, although medical office experience is a plus. The clinic is open Monday-Friday, no weekends.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Direct the flow of patients into the rooms during clinic days.


• Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.


• Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.


• Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.


• Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.


• Ensure rooms are cleaned between patients.


• Rooms are stocked with necessary supplies at all times.

Education and/or Experience

• High school diploma or general education degree (GED)


• Customer Service experience required.


• Medical office experience preferred.