Patient Coordinator

We are a growing pediatric dental office dedicated to providing high-quality, compassionate care to children and their families. We pride ourselves on creating a welcoming, positive, and fun environment for every patient who walks through our doors.

Position Overview

The Pediatric Front Desk Coordinator is the first point of contact for patients and families, playing a key role in delivering an exceptional patient experience. This role is responsible for managing the front office, supporting scheduling and administrative functions, and ensuring a smooth flow throughout the day.

Key Responsibilities

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  Greet patients and families with a warm, friendly, and professional demeanor

  
  


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  Check patients in and out efficiently while maintaining accuracy

  
  


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  Schedule appointments and manage the daily schedule to optimize patient flow

  
  


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  Answer phones, respond to inquiries, and assist with patient needs

  
  


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  Verify insurance eligibility and update patient information

  
  


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  Collect payments, co-pays, and balances

  
  


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  Maintain accurate patient records and documentation

  
  


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  Coordinate with clinical team to ensure smooth transitions between front and back office

  
  


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  Manage appointment confirmations and follow-ups

  
  


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  Support overall office organization and cleanliness of the front area