Patient Coordinator at Arizona Oral & Maxillofacial Surgery

Description

Arizona Oral & Maxillofacial Surgeons is seeking a Patient Coordinator to join our network in Tucson, AZ! Our practice has been providing patients with unparalleled care and exceptional oral surgery experiences for over 50 years. We are a team of four oral surgery experts who are devoted to improving the lives of others in the Tucson, Oro Valley, and Sahuarita communities. Our team also believes in making a social impact in the communities in which we live by providing complimentary oral surgery services through our Summer of Wisdom and New Smile campaigns. We also focus on a robust educational program to educate and build relationships amongst the dental community! 

Website: Arizona Oral & Maxillofacial Surgeons  

• Discuss financial options with patients, including orthodontic treatment costs, payment plans, insurance coverage, and financing solutions 
• Insurance Verification & Claims: Verify dental insurance benefits, accurately submit insurance claims, track claim status, and follow up on outstanding or denied claims 
• Patient Billing & Collections: Manage patient billing processes, apply payments, monitor account balances, and communicate with patients to resolve billing concerns and collect outstanding balances 
• Customer Service: Provide clear, compassionate financial guidance to patients and families, helping them understand their treatment costs and financial responsibilities 
• Documentation & Record Keeping: Maintain up-to-date and accurate financial records, agreements, and insurance documentation within the practice management software  

Requirements

Requirements

• Previous experience in dental or healthcare financial coordination, billing, or insurance (2+ years preferred) 
• Strong knowledge of dental insurance policies, ADA codes, and claims submission processes 
• Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) 
• Excellent communication skills with the ability to explain financial concepts clearly and empathetically 
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously 
• Capable of working independently and as part of a collaborative team in a fast-paced environment 
• Understanding of HIPAA regulations, ethical billing practices, and patient confidentiality standards