Patient Coordinator at Knoxville Pediatric Dentistry

Description

Knoxville Pediatric Dentistry is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve!

Website: https://kpdentistry.com/ 

Why Join Us? 

At KP Dentistry, our front office team is the heart of the patient experience. From the first phone call to the final farewell, you play a vital role in creating a warm, welcoming environment that puts patients at ease and sets the tone for exceptional care.

When you join our front office team, you're not just answering phones or scheduling appointments—you're helping people feel seen, heard, and cared for. We value professionalism, kindness, and strong communication, and we provide a supportive, team-oriented culture where you’re appreciated and empowered to grow.

Duties include:

• Deliver a distinctive patient experience with every patient both in person and over the phone
• Answer calls, and schedule new and existing patients for dental treatment
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area
• Collect patient payments and post them to their patient ledger
• Update necessary documents into patient chart 
• Outbound calls to patients for confirming upcoming appointments
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Comprehensive Benefits Package:

• Medical, Dental, Vision, and 401(k) Match 
• Paid  holidays
• Paid time off

Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!

Requirements

• At least 1 year of experience in a dental front office setting preferred
• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented