Patient Coordinator at Rangwood Orthodontics

 The Patient Coordinator is responsible for managing the patient experience from the initial contact through treatment and follow-up. This role ensures smooth administrative operations in the front office while providing excellent customer service to all patients. The Patient Coordinator serves as a primary point of contact for patients and plays a key role in managing appointments, patient flow, and ensuring a positive patient experience.  

Website:   Rangewood Orthodontics Office in Colorado Springs, CO 

What You'll Do:

• Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience. 
• Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow. 
• Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for. 
• Register new patients and update existing patient demographics, collecting detailed personal and financial information. 
• Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff. 
• Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible. 
• Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times. 

What We're Looking For:

• Friendly, upbeat personality and excellent communication skills

• Dependable, team-oriented, and eager to learn

• Previous dental or orthodontic office experience preferred (but we’re happy to train the right candidate!)

Comprehensive Benefits Package:

• Medical, Dental, Vision, and Pet Insurance and

• 401(k)

• Paid holidays

• Paid time off

Join our team and be part of a practice dedicated to excellence in SPECIALTY care. If you're ready to take your career to the next level, apply today!