Patient Education Coordinator

Description

Primarily responsible for all patient communication for surgery. The successful candidate must be a person with an optimistic outlook on life and have excellent interpersonal skills. The main location for this role is Seneca, SC with regular travel to Easley, SC once a week.

Job Responsibilities:

• Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
• Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
• Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
• Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
• Educate patients on insurance, including deductibles and out of pocket costs.
• Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
• Organize patient charts, systematically, and update all pertinent information for surgical procedures.

Benefits:

As a team member at Clemson Eye, you'll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Employee Discount
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Requirements

• High School Diploma or equivalent.
• Valid and active Driver’s License.
• Two years’ experience in a healthcare or patient education role.