Patient Education Manager

The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.

The Regional Patient Education Manager is responsible for developing, implementing, and overseeing patient education programs across assigned regions to support high-quality care, patient engagement, and regulatory compliance. This role ensures patient education materials and initiatives are accurate, accessible, consistent, and aligned with organizational goals and standards across multiple locations.

Essential Functions and Responsibilities

• Develop, manage, and evaluate patient education programs and materials across assigned regions
• Ensure all patient education content complies with regulatory, accreditation, and organizational standards
• Partner with regional and site-level clinical leadership and interdisciplinary teams to assess patient education needs
• Standardize and oversee patient education strategies to improve patient understanding, outcomes, and satisfaction
• Monitor program effectiveness using data, audits, and feedback; recommend and implement improvements
• Provide guidance, training, and support to staff related to patient education initiatives and best practices
• Maintain current, accurate patient education resources, documentation, and tools
• Serve as a regional subject matter expert for patient education standards and initiatives
• Support quality improvement efforts related to patient education and engagement

Benefits:

As a team member at The Eye Associates, you’ll enjoy:

• Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
• Matching 401(k)
• Wellness Program
• Paid Vacation & Holidays
• Uniform Allowance
• Training/Advancement opportunities

Minimum Qualifications

• High school diploma or GED required; equivalent education and experience considered  
• Minimum of 5+ years of relevant healthcare experience  
• Strong knowledge of healthcare regulations, accreditation requirements, and patient education standards  
• Excellent written and verbal communication skills  
• Strong organizational, leadership, and project management abilities  
• Ability to manage multiple initiatives across regions and collaborate with diverse teams