Patient Facilitator

About Hospitality Health ER

Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.

If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!

Overview

A freestanding ER in Tyler, TX is seeking a Patient Facilitator to join their team. The Patient Facilitator will strive to provide proficient, competent care while maintaining the patient’s sense of comfort and dignity.

Responsibilities for the Patient Facilitator

Requirements and Qualifications for the Patient Facilitator

• Current driver’s license with no restrictions.
• Maintains flexibility and availability for on‐call and any coverage requirements that are not otherwise met by the Patient Facilitator staff.
• Maintains a positive attitude towards patients, guests, and visitors.
• Customer service experience: demonstrated ability in customer service practice related to direct patient care in high volume, high stress environment.
• Strong interpersonal skills, impeccable organizational and time management skills.
• Demonstrates competency of Physical Assessment within 90 days, as evaluated by Patient Facilitator Supervisor.
• High School Diploma or GED.
• Ability to read, speak, and write in the English Language.
• One‐year recent experience as either a Transporter, Home Health Aide, CNA, EMT, or Medical Assistant.

Pay & Benefits

• Night shift differential
• 401K with company match
• Additional benefits for full-time employees

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.