Patient Family Svc Rep Weekend - Main ER - FT - 1st Shift

Overview

Responsible for maintaining a line of communication between individuals in the waiting rooms and in the clinical areas within Emergency Services. Provide support and crisis management in trauma situations for families and patients. Provides clinical personnel and other emergency care center staff with support and opportunities for stress management.

Qualifications

Education required: High School diploma/GED

Education preferred: Associates degree or certification. Advanced studies in humanity, psychology, social work or equivalent.

License, certification and/or registration: Must be certified in BLS for Healthcare Providers. BLS for Healthcare Providers must be obtained in the orientation. Will consider experience in lieu of degree or certification.

Experience: Prior related experience required

Additional skills/abilities: Must have excellent communication skills with the ability to work in a fast paced environment, requiring prioritizing and changing tasks frequently and quickly. Must be knowledgeable of general office equipment.