We are eager to add a resilient Patient Greeter & Support Representative, Harrisburg, PA to join our multidisciplinary team at Novus Group in Harrisburg, PA.
Growing your career as a Full-Time Patient Greeter & Support Representative, Harrisburg, PA is an outstanding opportunity to develop excellent skills.
If you are strong in teamwork, time management and have the right enthusiasm for the job, then apply for the position of Patient Greeter & Support Representative, Harrisburg, PA at Novus Group today!
Novus Group works in partnership with one of the largest companies in Pennsylvania to help you with employment opportunities.
If you are looking for a career that is DIRECT HIRE as an employee of the Company with outstanding benefits, our dedicated recruiters will support you through the hiring process, from application to interview and beyond! We offer a personal, concierge-based approach to connect you with employment resources. We’ll even help you to revise your resume, all at NO CHARGE to you.
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Employees of this organization can enjoy the following benefits and much more!
- Caregiving support for childcare/elderly family members
- Paid time off up to 5 weeks
- Student Loan Refinancing / forgiveness
- Medical, Dental, Vision and other coverages
- Up to 8% retirement savings match
- Up to $6,000 per year in Tuition Assistance to you and your immediate family
- Adoption Assistance, Pet Insurance and Retail Perks & Discounts
- Flexible work arrangements
- PTO buy back and selling excess, when eligible
Patient Greeter and Support Representative, Harrisburg, PA
- Direct Hire as an employee of Company
- Harrisburg, PA
- Daylight Schedule
- $17.25 - $19.00 per hour as new employee (performance pay raises available, after hire)
MINIMUM REQUIREMENTS:
- High School diploma or equivalent required
- Strong communication skills and excellent customer service skills required
- Typing, general computer skills required
HIGHLY PREFERRED:
- Previous experience with patient registration, check-in and/or check-out, preferred
- Prior experience in healthcare, preferred
- Prior customer service experience, preferred
Purpose:
Provide compassionate service and support to patients, families, and visitors during their stay within the hospital. Provide top-notch customer service for patients, visitors, and colleagues. Assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management.
Responsibilities:
- Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination.
- Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information.
- Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies.
- Issues courtesy parking discounts and free passes when appropriate.
- Issues patient scooters to patients and visitors as needed.
- Assists with parking cashier functions and validates patient parking.
- Transports patients and patient-specific equipment, and lab specimens between patient units, treatment centers, and other designated areas safely, timely, and accurately.
- Performs inspections and disinfecting procedures on transportation equipment utilized by the department.
- Orders supplies and equipment, organizes supply room
- Answers unit phones and transfers to appropriate staff.
- Interacts and socializes with patients and assesses patient needs.
Benefits of working as a Patient Greeter & Support Representative, Harrisburg, PA in Harrisburg, PA:
● Company offers great benefits
● Advancement opportunities
● Generous Compensation
Salary :
No CV Required
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