Benefits/Perks
- Competitive Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
Job Summary
We are looking for a friendly, welcoming patient liaison to join our team!
As the patient liaison for our concierge medical practice, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication, great customer service, and is capable of multitasking.
Responsibilities
- Greet and check in patients as they arrive
- Answer phone calls and schedule appointments
- Assist with maintaining a clean and inviting environment
- Provide general customer service and attend to the needs of patients throughout their appointments
- Schedule diagnostic tests and specialized appointments for patients at other medical facilities as needed
- Assist with other medical responsibilities as needed
Qualifications
- Two or more years of health care experience is preferred
- Previous experience as a receptionist is preferred
- Excellent communication skills with a focus on customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
Benefits
- Competitive Salary
- Benefits including medical, dental, vision
- 401K
- PTO
- Sick Leave
- 11 Paid holidays
About Us
Increasing Patient-Doctor Involvement
Advances in modern medicine have contributed to the longevity of our population. On average, an internist in the US is responsible for 3,000 patients. Traditional primary care practices, therefore, find it increasingly difficult to afford patients enough time to get to know them and their personal medical needs while attempting to keep up with scientific progress.
We participated in the practice of traditional primary care medicine until 2001, when we decided to change the traditional healthcare formula by increasing the patient to doctor involvement. We opened Private Physician Services, a concierge medical practice, as a result of our desire to provide excellent patient care to each patient in our practice.
By limiting the number of patients in our practice, patient familiarity increases so a health plan can be designed specific to each patient’s need. Fewer patients allow more one on one time resulting in a higher level of care than is normally available in a traditional practice. Having a reduced number of patients also allows more time for us to stay abreast of advances and new protocols in the ever changing medical landscape.
Our Mission
Our healthcare mission is to provide premium quality patient care with special emphasis on personal attention and prevention, in a professional, private, comfortable and convenient setting.