Patient Liaison

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes. This contract will provide occupational medicine health services and electronic health records management for sworn staff from both the City of Phoenix (City) Fire and Police Departments as well as public safety personnel assigned to other jurisdictions throughout the region who have contracted with Phoenix Fire Department Health and Wellness Center (PFDHWC) for these services. 

Incumbents encouraged to apply!

Valor is different because of our people.

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Location: 50 S. 12th St., Phoenix, AZ 85034. 

PFDHWC Clinic hours: 7:30 a.m. to 12:00 p.m. and 12:30 p.m. to 4:00 p.m. Monday through Friday, with a 30-minute lunch period.

Responsibilities: 

• Assist Providers, Nurse Case Manager and Case Coordinator with expediting appointments to appropriate specialist for injury type and severity.  
• Facilitate rehabilitation as needed based on severity of injury and PFD member’s need. 

Minimum      Qualifications: 

• Five years of experience working as a medical patient liaison. 
• Must have established relationships with physicians in all specialty      areas in the valley. 
• Strong organizational skills and effective oral and written communication      skills. 
• Working knowledge of most current surgical techniques. 

This job is CONTINGENT upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.