We are in search of a motivated Patient Receptionist to join our vibrant team at Insight Global in Langhorne, PA.
Growing your career as a Full-Time Patient Receptionist is an incredible opportunity to develop vital skills.
If you are strong in presentation, planning and have the right attitude for the job, then apply for the position of Patient Receptionist at Insight Global today!
Insight Global is hiring a Medical Receptionist in Langhorne PA & Pennington NJ for a Surgical practice. This practice takes over 300 calls a day and sees over 100 patients so this person must be comfortable with a fast-paced environment.
The hours are 8-430pm Monday-Friday.
Day-to-Day
- Answer telephones handling multiple phone lines
- Route patient calls to appropriate area/individual
- Schedule and cancel's appointments; Schedule patients for outpatient tests and surgeries
- Prepare for day, reviews eligibility and phone reports, prepares new patient charts and/or paperwork at patient presentation
- Greet patients and visitors Informs patient of privacy policies and procedures;
- Informs patients of delay's in physician schedules
- Performs registration to ensure demographic and insurance information is accurate and complete
- Comply with department procedures and regulatory guidelines for HIPAA, Advance Beneficiary Notice, Advance Directives, and Patients Rights
- Obtain copies of insurance cards, driver's license, authorizations, and referrals; enters into system
- Collect co-payments and outstanding balances at check-in, and time of service balances and estimated balances at check-out
- Refer patients to Central Billing Office staff regarding past due balances, questions and/or resolution
- Review and comply with patient account notes and appointment Notes in system
- Confirm charges / approves claim creations in system at Check-Out; Validates and submits claims for real time adjudication; Work "Day End Review" report and designated Tier-based HOLD Claim Worklists on a daily basis
- Schedule follow-up appointments, creates appointment ticklers in system, and works associated Worklists/boxes relative to both based on assignment
- Complete referrals and pre-authorizations as required
- Create a Time of Service batch and links it to a deposit batch daily; Reconciles, balances, and closes each batch /drawer at end of day; Turns over batches to designated resource daily
- Perform clerical duties including, but not limited to processing mail, confirming appointments, sending out follow-up notices, and maintaining statistics
- Perform other duties as assigned and may be assigned to other Capital Health Medical Group Practices as needed
Desired Skills and Experience
- 1+ years of MEDICAL customer service experience (front desk, patient services, etc)
- Computer knowledge and skills required, particularly Excel
- Critical thinking and multi-tasking skills required
- General knowledge and experience using EMR systems
Plusses
- Bachelor's degree or higher
- Third-party insurance knowledge
- Athena experience (EMR system)
Benefits of working as a Patient Receptionist in Langhorne, PA:
● Career Growth Potential
● Advancement opportunities
● Competitive salary