Our Mission: To improve the health and well-being of the communities we serve demonstrating compassionate, patient-centered care.

Summary

The Patient Records Specialist is a key member of our healthcare team, responsible for managing patient records, ensuring seamless communication between our clinic and other healthcare facilities, and providing high-quality customer service. This role involves requesting, receiving, and accurately entering patient medical records into the Electronic Medical Record (EMR) system. The Patient Records Specialist also handles patient phone calls and other duties as needed in accordance with the philosophy, goals and objectives of Cozad Community Health System.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by employees assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Requests and tracks the receipt of medical records from other healthcare facilities.

· Prepares charts for scanning and scans charts into the electric medical record system, forwarding documentation to providers as needed.

· Provided clerical support to HIM staff in relation to filing and retrieval of medical records. Assists in other department functions as assigned, such as photocopying, faxing, typing, and any other departmental task as required by the HIM Director.

· Reviews and enters pertinent patient information into the EMR system accurately and in a timely manner.

· Ensures that all medical records are complete, organized, and updated according to the clinic protocols and legal requirements.

· Serves as a point of contact for patients when applicable.

· Responds to requests for copies of protected health information, via fax, email, phone, and in-person in accordance with HIPAA privacy and security regulations, and CCHS policies and procedures.

· Maintains patient medical records, maintains storage, and tracks incoming records.

· Promotes and ensures patient safety in all aspects of responsibilities.

· Provides a purposeful patient and family centered partnership with the healthcare team that facilitates a seamless patient experience.

· Works with other departments to provide services and resources.

· Participates in training to stay current on Rural Health Clinic regulations.

· Provides quality healthcare services to all patients.

· Follows all HIPAA guidelines and promotes and ensures patient safety.

· Fulfills mission statement by performing job duties with a high level of customer service while contributing to a positive and professional environment.

· Special projects and other duties as assigned.

Education and/or Experience

Electronic Health Records experience preferred. 

Licensure/Certification

Basic Life Support (CPR)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to fingers to handle or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Ability to operate a motor vehicle and complete errands based on business needs.

Work Environment

While performing the duties of this job, the employee regularly works in a medical clinic setting. The noise level in the medical clinic environment is usually moderate.

Equal Employment Opportunity

Cozad Community Health System is committed to hiring and developing the most qualified employees from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Cozad Community Health System, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law.