Patient Representative

Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a(an) Patient Representative? At CareNow, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.
Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Representative like you to be a part of our team.
Job Summary and Qualifications

Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
What you will do in this role:

Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
Answers phone calls to the clinic and provides information or refers questions to others as needed
Verifies insurance timely and accurately
Ensures the occupational client’s preference card is followed and occupational procedures
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.
What Qualifications you will need:

1 year of clinical experience in a patient care setting is preferred
Obtain BLS certification within 30 days of start required
Strong customer service skills
Ability to work with multiple computer programs
Potential Military Occupational Specialist matches include these Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes: 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1,4P0X1, 4J0X1,4V0X1.
"Good people beget good people." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Representative opening. Qualified candidates will be contacted for interviews.

Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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