Patient Safety Activities Companion

St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 15 years ago.

Job Requisition: PATIE002124

Employment Type: Full Time

Shift: Days, Weekends, Rotating

Hours Per Week: 36 hour/week

Hiring Range: $17.51 - $23.42

Below are the shift differentials based on eligible shifts worked:

• Weekday evening shift - additional 10%


• Weekday night shift - additional 15%


• Weekend day shift - additional 10%


• Weekend evening & night shifts - additional 21%

The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:

• Monitors patients to ensure safety from falls or self-harm with attention to the maximum comfort and satisfaction of patients. Provides for patient safety through appropriate prevention measures using either AvaSure Tele Sitter® remote observation or direct in-person constant observation as assigned.


• When assigned to virtual monitoring: Maintains visual observation at all times and verbally redirects patients over digital 2-way audio and video devices. Immediately summons nursing staff if the patient requires assistance.


• When assigned to in-person monitoring: Provides direct visualization and constant observation at the bedside, engaging patients and intervening as needed.


• Participates in report with on-coming safety attendants when arriving for shift and upon completion of shift. Reviews pertinent patient information and behaviors.


• Individualize services based on physical/developmental attributes while maintaining an environment conducive to meeting safety needs. Engages patient in diversion activities as appropriate.


• Encourages patient interaction and stimulation.


• Customize approach based on each patient's individual physical and developmental needs.


• Create an environment conducive to meeting patient safety requirements.


• Assist with safe patient ambulation as directed by nursing staff.


• Support patients with meals and proper nutrition.


• Collaborate with the nursing team to assist with daily hygiene and comfort needs.


• Observe and immediately report any patient status changes or safety concerns to the care team.


• Communicate professionally with patients' family members, addressing questions appropriately. Provides patients with explanations as necessary but does not counsel or provide opinions.


• Document observations according to hospital policies and procedures.


• Maintain patient confidentiality, dignity, privacy, and adhere to all hospital protocols.

Education:

• High school diploma or GED required · Previous healthcare experience preferred


• Must be able to speak, read, write and follow instructions in English.

Certifications / Licensure

• Basic Life Support (BLS) Certification within 90 days of the hire date required.

Required Skills and Attributes:

• Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.


• Must be able to multitask while remaining professional, focused, composed and positive.


• Excellent customer service skills


• Displays integrity, friendliness, and compassion.


• Must be able to establish an appropriate and effective rapport with others.


• Demonstrates flexibility


• Takes initiative


• Able to work in a fast-paced environment


• Embraces new opportunities to grow both personally and professionally.


• Effective critical thinking and problem-solving skills.


• Proficient with various Microsoft Office products (Word and Excel).


• Strong organizational skills.


• Effective interpersonal skills.


• Ability to take and follow direction in a positive and appropriate manner.


• Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.


• Must be able to speak, read, write and follow instructions in English.