Patient Scheduler

• 
  
  You have at least 1 year of experience in a customer-facing, customer-service role.
  
  


• You've previously managed appointment scheduling for a medical office, coordinating with professionals and clients.


• 
  
  You have excellent oral, listening, communication and self-awareness skills.
  
  


• 
  
  Those who know you describe you as having unflappable patience and compassion. Autism affects each person in diverse ways, and you will need to provide consistent, calm care and follow-up.
  
  


• 
  
  You have the ability to work in a fast-paced environment with changing circumstances while maintaining a positive attitude.
  
  


• 
  
  You are committed to ongoing learning and professional development.
  
  

• 
  
  Coordinate the therapists' schedule at the beginning of each week based on clients' needs and the therapists' productivity requirements
  
  


• 
  
  Send welcome email packets to new client families
  
  


• 
  
  Review client's account to accuracy and document all client communication
  
  


• 
  
  Maintain daily volume of phone calls and emails
  
  


• 
  
  Attends weekly huddle meetings in center
  
  


• 
  
  Ensure that any service inquiries are answered and that follow-up is made as needed
  
  

Physical demands: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to sit, stand, bend and walk regularly; lift and/or move up to 45lbs pounds.


• Visual and auditory ability enough for written and verbal communication.


• The noise level in the work environment is usually moderate.