S

Patient Scheduler

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Patient Scheduler

3220804 Patient Scheduler, Worcester, MA 3 months
Sigma Systems is currently looking for a Patient Scheduler to work onsite with the Endoscopy Scheduling department at UMASS in Worcester, MA.

Shift Timings : Monday - Friday. 8:30 AM- 5:00 PM , 40 hpw

** Candidates must have previous scheduling experience. Procedure scheduling is preferred but not required.

** Interviews will be onsite, candidate must be local.

Summary:

  • The Perioperative & Procedural Customer Service Representative provides administrative support to ensure efficient daily operations within the department.
  • This is a back office role coordinating patient scheduling, updating electronic medical records, and assists with referrals, authorizations, and documentation related to patient care.
  • The representative works closely with clinical staff and providers to ensure patients are properly prepared for procedures.
  • Responsibilities also include managing phone and electronic communications, verifying information, and resolving administrative issues as they arise. Strict confidentiality standards are maintained at all times, along with adherence to departmental policies and procedures.
  • Strong organizational skills and attention to detail are essential for success in this role.


Major Responsibilities:

  • Schedules patient procedures and coordinated appointments for providers.
  • Utilizes strong verbal and interpersonal communication skills when interacting with patients, providers, and internal teams.
  • Manages a high-volume, multi-line telephone system while simultaneously processing insurance referrals, monitoring fax inboxes, handling mail, maintaining supply room inventory, and responding to incoming calls.
  • Identifies and resolves patient, team, and documentation issues to support smooth daily operations within the department.
  • Maintains strict confidentiality standards by ensuring patient information was secured and handled in accordance with established policies and procedures.
  • Updates patient electronic medical records with procedure-related documentation, referrals, and scheduling updates for the endoscopy unit.

Required:

  • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Three years of related experience required (waived with an Associate's or Bachelor's degree).
  • Proficient in using specialized applications, software, and computer systems.
  • Able to multitask effectively and work in a fast-paced, high-pressure environment.
  • Demonstrates professional behavior with strong communication and interpersonal skills.
Original job Patient Scheduler posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Patient Scheduler Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Patient Scheduler Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.