Patient Scheduling Coordinator - Full Time - Midtown

Job Title: Patient Scheduling Coordinator

About Us

At West Cancer Center, we are dedicated to advancing patient-centered cancer care. Our supportive and administrative teams work hand-in-hand with clinical providers to ensure every patient receives timely, compassionate, and coordinated care. Join our mission-driven organization and contribute meaningfully to the patient experience.

Position Overview

The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes. This role demands exceptional communication, organizational, and multitasking abilities. 

Key Responsibilities

• Greet patients and representatives in a professional and welcoming manner


• Verify and update demographic and insurance information


• Schedule office visits, lab work, radiology tests, and internal referrals


• Respond to phone calls and emails related to appointment scheduling


• Send out appointment reminders or rescheduling letters


• Assist patients with various requests and resolve scheduling issues


• Collaborate with care support and maintain referral documentation


• Support administrative functions and provide coverage for peers when needed


• Maintain confidentiality and demonstrate a patient-first approach


• Participate in training and orientation of new staff as assigned


• Attend staff meetings and maintain timely communication with leadership

Qualifications

Education & Experience

• Required:




• High school diploma or GED


• Six months of related experience and/or training in healthcare or a similar administrative role




• Preferred:




• Experience in insurance verification and referral processing

Skills & Abilities

• Excellent verbal and written communication skills


• Strong organizational, follow-up, and multitasking abilities


• Proficiency in computer systems and scheduling software


• Ability to prioritize assignments in a fast-paced environment


• Problem-solving skills and sound judgment under minimal supervision


• Team-oriented, professional demeanor with a patient-first mindset

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.


• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.


• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.


• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us

Be a vital part of the patient journey at West Cancer Center. If you’re detail-oriented, organized, and passionate about patient service, apply now to become a Patient Scheduling Coordinator and help us deliver timely, compassionate care.