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Patient Service Represenative

Job Description - Patient Service Represenative

Description

$500 Sign on Bonus 




A non-exempt medical office position responsible for front office processes in the physician practice 




Responsibilities

  • Greeting patients entering the physician practice 

  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary 

  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process 

  • Collects co-pays and posts charges 

  • Charge entry and patient balance processing 

  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 

  • Explain and enroll patients in the patient portal 



Qualifications

Education: 




High school diploma/GED required with completion medical office assistant program preferred 




Certification: 




Prefer healthcare management/administration certification 




Experience: 




Two years of customer service experience, preferably in a medical office setting 




 




Sign on bonus is for new hires only!  




#LI-JK1  




 




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