Patient Service Representative

Job Title: Patient Service Representative (Registrar)

Job Description:

We are seeking a dedicated and detail-oriented Patient Service Representative to join our healthcare team. The ideal candidate will be responsible for providing exceptional customer service while managing patient check-in and check-out processes. This role requires an understanding of healthcare terminology and medical insurance procedures.

Key Responsibilities:

- Greet patients warmly and assist them with the check-in and check-out process.

- Collect co-pays and ensure accurate processing of payments.

- Verify patient demographics and insurance information to ensure accuracy.

- Maintain patient confidentiality and adhere to HIPAA regulations.

- Provide information to patients regarding clinic services and procedures.

- Collaborate with healthcare staff to ensure a smooth patient experience.

We welcome applicants who are committed to providing high-quality service in a healthcare environment. If you are passionate about patient care and have the required skills, we encourage you to apply.

- Knowledge of healthcare terminology and medical insurance processes.

- Strong attention to detail and organizational skills.

- Excellent customer service and communication skills.

- Ability to handle sensitive information with discretion.

- Proficient in using electronic health record (EHR) systems and other office software.