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Patient Service Representative

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Job Description - Patient Service Representative






Overview






Patient Concierge

 

Full-Time | Buckhead

 

Atlanta Center for Cosmetic Dentistry is seeking a poised, personable Patient Concierge to be the welcoming face and calming presence of our practice.

Known globally for exceptional cosmetic dentistry and a five-star patient experience, our office blends clinical excellence with a refined, spa-like atmosphere. This role is ideal for someone who thrives in service, communication, and relationship-building—and who understands that first impressions matter.

You will play a critical role in shaping how patients feel from the moment they contact or enter our office. You are calm under pressure, naturally hospitality-driven, and take pride in delivering thoughtful, polished service.

 

What You’ll Do

 

  • Greet patients warmly and create an elevated, welcoming experience
  • Coordinate with clinical and administrative teams to ensure seamless patient flow
  • Maintain a polished, organized, and serene front office environment
  • Anticipate patient needs and deliver white-glove service throughout their visit

What We’re Looking For

 

  • Polished, professional demeanor with a naturally warm personality
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organization
  • Ability to multitask calmly in a fast-paced, high-standard environment
  • Experience in a dental, medical, hospitality, or luxury service setting preferred
  • Comfort discussing scheduling and financial information with patients
  • A genuine desire to make people feel cared for and at ease

Why You’ll Love Working Here

 

  • Work in a respected, high-end practice known for excellence and integrity
  • Be part of a collaborative, kind, and professional team culture
  • Enjoy a structured environment with clear expectations and support
  • Opportunity to grow within a patient-centered, service-driven practice

Compensation & Benefits

 

We care deeply about our team and offer a robust benefits package, including:

  • Competitive pay based on experience
  • Monthly bonus opportunities
  • Paid time off and paid holidays
  • Health and vision insurance
  • Dental care benefits
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Complimentary monthly massage
  • Aesthetic benefitsHow to Apply

Please submit your resume and a brief cover letter. Attention to detail matters—only complete applications will be considered.

 

If you take pride in professionalism, hospitality, and creating exceptional experiences, we would love to meet you.

 





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