Patient Service Representative

Patient Concierge

Full-Time | Buckhead

Atlanta Center for Cosmetic Dentistry is seeking a poised, personable Patient Concierge to be the welcoming face and calming presence of our practice.

Known globally for exceptional cosmetic dentistry and a five-star patient experience, our office blends clinical excellence with a refined, spa-like atmosphere. This role is ideal for someone who thrives in service, communication, and relationship-building—and who understands that first impressions matter.

You will play a critical role in shaping how patients feel from the moment they contact or enter our office. You are calm under pressure, naturally hospitality-driven, and take pride in delivering thoughtful, polished service.

What You’ll Do

• Greet patients warmly and create an elevated, welcoming experience
• Coordinate with clinical and administrative teams to ensure seamless patient flow
• Maintain a polished, organized, and serene front office environment
• Anticipate patient needs and deliver white-glove service throughout their visit

What We’re Looking For

• Polished, professional demeanor with a naturally warm personality
• Strong communication and interpersonal skills
• Excellent attention to detail and organization
• Ability to multitask calmly in a fast-paced, high-standard environment
• Experience in a dental, medical, hospitality, or luxury service setting preferred
• Comfort discussing scheduling and financial information with patients
• A genuine desire to make people feel cared for and at ease

Why You’ll Love Working Here

• Work in a respected, high-end practice known for excellence and integrity
• Be part of a collaborative, kind, and professional team culture
• Enjoy a structured environment with clear expectations and support
• Opportunity to grow within a patient-centered, service-driven practice

Compensation & Benefits

We care deeply about our team and offer a robust benefits package, including:

• Competitive pay based on experience
• Monthly bonus opportunities
• Paid time off and paid holidays
• Health and vision insurance
• Dental care benefits
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) retirement plan
• Complimentary monthly massage
• Aesthetic benefitsHow to Apply

Please submit your resume and a brief cover letter. Attention to detail matters—only complete applications will be considered.

If you take pride in professionalism, hospitality, and creating exceptional experiences, we would love to meet you.