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Patient Service Representative

Job Description - Patient Service Representative

Description

$500 sign on bonus! 
Abrazo Biltmore Cardiology Camelback
2777 E Camelback Rd




A non-exempt medical office position responsible for front office processes in the physician practice   




Responsibilities

Essential Job Responsibilities:   

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program. 
  • Greets patients entering the practice. 
  • Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. 
  • Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. 
  • Checks out patients and assists them with referral processing and scheduling. 
  • Collects co-pays and posts charges. 
  • Processes charge entry and patient balances. 
  • Distributes information to patients regarding office policies, procedures, and practice information. 
  • Explains the patient portal and assists with patient enrollment. 
  • Performs additional responsibilities as needed. 

 



Qualifications

Education: High school diploma/GED  

Experience: One year customer service experience, preferably in a hospital or physician office setting.  

 

Sign on bonus is for new hires only!  

#LI-KK1 



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