Patient Service Representative

$500 Sign On Bonus 

A non-exempt medical office position responsible for front office processes in the physician practice 

• Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program.  


• Greet patients entering the physician practice.  


• Answer office phones, making, confirming, and rescheduling appointments when necessary.  


• Check in patients, collect accurate patient demographics, enter data into the electronic system, and verify insurance.  


• Assist in checking out patients and assist them with referral processing and scheduling.  


• Collect co-pays and post charges.  


• Perform charge entry and patient balance processing.  


• Distribute information to patients regarding office policies, procedures, and information about the practice.  


• Explain and enroll patients in the patient portal. 

Education: High school diploma/GED required with completion medical office assistant program preferred.  

Certification: Prefer healthcare management/administration certification.  

Experience: Two years of customer service experience, preferably in a medical office setting. 

Sign on bonus is for new hires only! 
 
#LI-CC3