Patient Service Representative - Remote - NY Region - Remote - Excellent Benefits Package

We are seeking a qualified Full Time Patient Service Representative (healthcare) experience will be a fully remote position however you must live in NY or surrounding cities!

MUST BE BILINGUAL (Spanish)

MUST HAVE MEDICAL SCHEDULING EXPERIENCE

MedBridge is a leading provider of sleep laboratory management services and sleep therapy.

MUST reside in one of the following states:

AL, CT, DE, FL, GA, LA, MD, NC, NJ, NY, PA, VA, WVA

MedBridge partners with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care management of patients with sleep disorders.

Responsibilities will include:

• Answering in-bound calls and making out-bound calls on a constant basis
• Obtaining patient demographic information and insurance details
• Accurately-entering demographic and insurance data into Electronic Medical Records system
• Answering patient questions, inquiries, and concerns regarding accounts
• Assisting with screening calls and taking messages
• Performing other duties as required or assigned

Job Requirements:

• High school diploma required; some college preferred
• Minimum of 3 years of experience in customer service and data entry
• Excellent customer service
• Ability to work well under pressure
• Ability to multi-task between several projects simultaneously and prioritize tasks
• Excellent interpersonal and communication skills
• Ability to recognize information types and direct information to appropriate healthcare providers
• Ability to work within a team environment
• Adequate computer skills
• Ability to stand, walk, sit, talk, and hear
• Close vision, distance vision, peripheral vision, and focus adjustment abilities
• Use of hands to operate office equipment