Job Description - Patient Service Specialist

Building Name: UVMMC - In State Remote Worker

Location Address: 111 Colchester Ave., Burlington Vermont

Regular

Department: Network Primary Care Psychiatry

Full Time

Standard Hours: 40Biweekly Scheduled Hours:

Shift: Day

Primary Shift: -

Weekend Needs:

Salary Range: Min $22.28 Mid $27.36 Max $32.43

Recruiter: Melissa Cummings

We are the heart and science of medicine.  We are UVM Medical Center. 

JOB DESCRIPTION:

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high-quality customer service to our patients and visitors that is caring, consistent and reliable.  The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.   

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required.  Experience in a clinical and/or administrative setting preferred.

WHY UVM MEDICAL CENTER (UVMMC)?  

UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.  

LEARN MORE:     

·         What is it like working here?   

·         https://www.uvmhealth.org/medcenter/health-careers/culture-and-work-environment    

·         Why Burlington, VT?   

·         https://www.uvmhealth.org/medcenter/for-employees/health-careers/life-in-vermont/about-burlington 

This is a bargaining union position.
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