Patient Services Case Administrator - Opportunity to Make a Difference

Job Title : Patient Services Case Administrator

Duration : 6 months (With Possible Extension)

Location : San Diego, CA

Brief Synopsis:

We are looking for individual(s) with the following qualities:
Culture –
• Team oriented individual with a focus on interdepartmental collaborateon.
• Cultivates trust with paents and medical practices, through education and resources we offer.
• Open-minded and receive to constant change.
• Holds themselves and others accountable.

Quality –
• Can complete cases with high level of accuracy: including but not limited to data entry, insurance benefit interpretation, and meticulous attention to detail with document review.
• Recipe to peer coaching and feedback.
• Successfully finishes assigned department/corporate training sessions promptly and demonstrates the capacity to recall information effectively.

Communication –
• Capable of conveying and receiving information in a professional and courteous manner.
• Can ulize cognive empathy when speaking with paents, offices, and other departments.
• Must capture comprehensive notes and call summaries, ensuring that any agent can seamlessly take over and assist the paent.