Patient Services Coordinator

Enjoy what you do while contributing to a company that makes a difference in people’s lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

We have an immediate opening for a Patient Services Coordinator to join our RMA of New York City team at our Midwood practice. The schedule is working Full-Time Monday- Friday, 7:00 AM to 4:00 PM or 5:00 PM. this position requires one Sunday per month, plus participation in the holiday rotation at the Brooklyn Albee Square location. Sunday and holiday hours are from 6:45 AM to 12:00 PM. The pay range for this position is $18.00 - $19.50 per hour. 

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Coordinator is responsible for:

• Interacting with patients; practicing effective, courteous communication


• Working the front desk


• Answering telephone and scheduling appointments


• Preparing charts; consistently ensuring appropriate forms are used


• Collecting patient payments due at the time of service; verifying accurate insurance information


• Good judgement and takes initiative


• Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition


• Passionate about providing excellent patient care


• Ability to work independently and as part of the team

What You'll Bring:

The skills and education we need are:

• A successful candidate must possess a High School Degree, associate or bachelor's degree is preferred.


• Strong verbal and reading skills


• Basic familiarity with computers and office devices


• Familiarity with computer applications (Microsoft Suite)


• Medical office experience is a plus, interest in the field of reproductive medicine is a must

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer: 

 We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

• Full-Time Employees (30+ hours/week):
  Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays


• Part-Time Employees:
  401(k) with company match and performance-based bonus opportunities


• Per Diem Employees:
  401(k) with company match

At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.