Patient Services Coordinator

At Easterseals PORT Health (ESPH), we’re seeking a compassionate and dedicated full-time Patient Services Coordinator (PSC) to join our team in Whiteville, NC. 

Your Role in Our Mission

As the Patient Service Coordinator, you will be responsible for performing administrative and clerical functions in a clinic that serves adults with substance use, mental health and co-occurring medical conditions. The PSC will serve as a member of the front desk administrative team that checks in patients, collects co-pays, handles medical records and processes patient paperwork and data. As the face of the organization at check-in and check-out the PSC proves excellent customer service to all patients and families visiting the clinic.

Why Join Us?  

As a part of our mission, we help our team members embrace their potential, build resilience, and thrive! You will benefit from ongoing professional growth and development as you work alongside leaders of clinical excellence in mental health and substance use services that care about your success.

Schedule Monday - Friday,  8am - 5pm 

Competitive pay: $14.00 - $16.00 / hour

Our benefits include:

• Paid time off and paid holidays


• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)


• Life Insurance, Disability Insurance and more


• 403(b) Retirement Plan


• Employee Assistance Program and Legal services, as needed


• We are a Public Student Loan Forgiveness (PSLF) qualifier

What We’re Looking For

To join our team as the Patient Services Coordinator you must have knowledge of Electronic Health Records and medical billing, have a high degree of accuracy in documentation, and have knowledge of insurance processes. We also require: 

• High school diploma or GED


• Experience with mental health population preferred


• Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work

Ready to Apply? 

Join a team where work isn’t just something you do — it’s a purpose. Bring your expertise to a mission that matters. Apply now at www.eastersealsPORT.com or send your resume to [email protected]. 

**Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!**

About Easterseals PORT Health  

Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.  

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization.   

Applicants of all abilities are encouraged to apply!