Patient Services Coordinator - Dickinson

Description

About Us

Heartview Foundation is dedicated to providing compassionate and effective care for individuals seeking recovery. We’re looking for a Patient Services Coordinator to join our Dickinson team and ensure the smooth operation of our facility’s administrative functions.

Job Summary

As the Patient Services Coordinator, you will assist patients with their service needs at the Dickinson facility, including reception, service inquiries, medical records, patient admissions, obtaining patient insurance coverage, and other office tasks as needed. You will play a crucial role in ensuring our patient administrative functions run efficiently and support both our staff and patients.

Key Responsibilities

• Serve as the primary point of contact for patients, families, and visitors, assisting with inquiries and scheduling.
• Maintain patient medical records in the electronic health record system, ensuring accurate and secure documentation.
• Assist with front desk responsibilities for checking in and directing patients to services.
• Help patients with case management needs and coordinate services with outside entities.
• Assist patients with obtaining insurance coverage for services as needed. 
• Support the technical and administrative needs of staff when requested.

Why You’ll Love Working Here

At Heartview Foundation, we believe in taking care of our team just as much as we care for our clients. Our comprehensive benefits package includes:

• Generous Paid Time Off (PTO) to support your work-life balance.
• Employer-matched 401(k) retirement plan to help you plan for the future.
• 100% employer-paid health, dental, and vision coverage for employees (and 75% coverage for dependents).
• Paid holidays to spend time with family and friends.
• Access to a confidential Employee Assistance Program (EAP) for both personal and professional support.

Requirements

• Education: High school diploma, GED, or equivalent required.
• Experience: Minimum of three years of secretarial or administrative experience preferred; preference will be given to those in previous mental health and healthcare positions.
• Skills & Competencies:
  • Strong organizational and time management skills.
  • Proficiency in Office 365 and electronic health records (EHR).
  • Excellent verbal, written, and telephone communication.
  • Ability to prioritize tasks in a fast-paced environment.
  • Strong ethical standards and confidentiality compliance.
• Other Requirements:
  • Valid driver’s license with a clean record.

Apply Today!

If you are a dedicated professional looking to make a meaningful impact in a healthcare setting, we’d love to hear from you! Apply today and join us in transforming lives through compassionate care.