Patient Services Coordinator (LPN) - Home Health - Full Time

Join VitalCaring – Where Your Passion Changes Lives! 

Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. 

Who We Are 

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. 

Why Choose VitalCaring? 

Work That Fits Your Life – Discover the ideal balance of purpose and flexibility. As a full-time salaried clinician, you’ll enjoy the stability of a consistent role with the freedom to manage personal commitments throughout your day. Our field team thrives in an environment that empowers them to make a real impact—while still having the time and space to prioritize what matters most at home. With a generous 6 weeks of paid time off each year, you’ll have the opportunity to recharge, reconnect, and return ready to do your best work. 

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. 

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. 

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. 

Competitive Pay & Benefits – Receive a rewarding compensation package that recognizes your dedication and expertise. Our benefits are designed to empower you with the resources, flexibility, and security needed to thrive both professionally and personally. 

Health & Wellness 

Medical, Dental & Vision 
Pharmacy Benefits 
Virtual & Mental Health Support 
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) 
Supplemental Health & Life Insurance 

Financial & Legal 

401(k) with Company Match 
Employee Referral Program 
Prepaid Legal Plans  

Identity Theft Protection 

Work-Life Balance & Perks 

Paid Time Off 
Pet Insurance 
Tuition & Continuing Education Reimbursement 

As the Patient Services Coordinator, LN, you will:

• Completes workflow tasks and other assignments to the PSC responsible position in the agency’s electronic medical record.


• Participates in coordinating care with nurses, patients, and the interdisciplinary team.


• Analyzes reports and follows up on incomplete and untimely visits.


• Works in collaboration with field clinicians and Branch Director to achieve company expectations for productivity %, optimization %, and coverage % as outlined by each discipline.


• Uses additional analytic tools to monitor and reduce avoidable LUPAs, missed visits, optimization of visits between RNs/LNs, Therapists/Therapy Assistants, and FT/PRN workers.


• Provides effective communication to patients, staff members, other healthcare professionals and referral sources.


• Makes in-home visits, as assigned.


• Responds to agency and patient needs in a professional and creative manner.


• Demonstrates commitment, professional growth, and competency.


• Participates in agency-sponsored in-service training.


• Participates in the agency’s QAPI program.


• Promotes the agency philosophy and administrative policies to ensure quality of care.

Communication

• Prepares clinical notes in accordance with professional licensing body and internal policy using the company’s electronic medical record and submits documentation timely.


• Attends and contributes to in-services, case conferences, and other meetings as required by agency policy to ensure coordinated and comprehensive plans of care for the patients of the agency.


• Interacts with team members in a positive and professional manner.


• Ensures effective communication with all physicians and other healthcare providers involved in a patient’s plan of care.


• Uses effective interpersonal relations and communication skills; facilitates the use of these skills by other team members to achieve desirable outcomes.
  
  
  

Position Qualifications

• Graduate of an accredited Licensed Practical Nurse or Licensed Vocational Nurse program, preferred.


• Two (2) years nursing experience, preferred. Community, home health or medical/surgical experience is preferred.


•  If clinical:
  a)    Currently licensed as a licensed practical nurse or licensed vocational nurse in the state.
  b)    Possess and maintain valid CPR certification.
  c)    Complies with accepted professional standards and practice.


• Demonstrates good verbal and written communication and organizational skills.


• Licensed driver with automobile that is in good working order and insured in accordance with the agency requirements.
   

Join VitalCaring Group and experience a company that invests in you every step of the way!