Patient Services Coordinator - Non-OR Recovery - 2nd Shift

Coordinator, Patient Services- Nursing 3P Non-OR Recovery
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2019 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
The ideal candidate will have Patient Services Coordinator, healthcare, and/or Customer Service experience. Solid experience with Billing, Microsoft (MS) Suite to include Word, Excel, and PowerPoint. Must be able to work in a fast-paced, high volume environment. Should have strong communications skills and Team Oriented.
Shift: 1445 - 2315pm
Key Functions
* Patient Interaction:
* Greet, orient, and answer questions.
* Advise patients and family members of available services.
* Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.
* Work Environment:
* Assist in maintaining a safe environment for patients, co-workers and visitors.
* Transcribe and coordinate physician orders.
* Communicate pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas.
* Record Maintenance:
* Prepares and maintains appointment templates and/or patient records, electronically and/or manually as directed.
* Updates relevant patient information in order to maintain an accurate patient record.
* Responsible for the security and confidentiality of patient information at all times.
* Handles and processes a complex and varied series of documents and situations.
* Financial Activities:
* Reviews and reconciles patient charge documents in accordance with established departmental processes.
* Enters technical charges as needed.
* May collect and reconcile cash payments as needed.
* Identifies and initiates the prepayment and financial counseling as appropriate.
And other duties as assigned
Education
High school diploma or equivalent.
Experience
Three years of relevant work experience. May substitute additional education for the required experience on a one-to-one basis.
Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
* Requisition ID: 166416
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 39,000
* Midpoint Salary: US Dollar (USD) 48,500
* Maximum Salary : US Dollar (USD) 58,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
* Science Jobs: No
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