Patient Services Representative

Company : Wisconsin Ent

Job Description - Patient Services Representative

Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!

Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we’d love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!

At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.

What Makes Our Workplace Special:

Flexible working hours for better work-life balance

Autonomy in your role and the ability to make a real impact

Growth opportunities and on-the-job training

A relaxed, casual environment with supportive, friendly coworkers

Fun company perks and a people-first culture

What You’ll Do

Deliver exceptional customer service—every interaction matters!

Confirm online bookings and greet patients with warmth and professionalism

Verify patient demographics and scan insurance cards/documents

Answer incoming calls and assist patients with scheduling appointments

Prep patient charts for upcoming visits

Accurately enter and manage patient data in our EMR system

Collaborate with the team through EMR, email, and Microsoft Teams

What We’re Looking For:

A high school diploma or equivalent

At least 1 year of experience in a customer service or office setting

Available 40 hours/week Monday-Friday

Position primarily located in Appleton

Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage

Why You'll Love Working Here:

Generous paid time off (starts accruing immediately!)

Schedule flexibility that fits your life

Comprehensive health care coverage (individual & family)

Annual education allowance

401(K) retirement plan + year-end profit sharing

Company-paid short- and long-term disability coverage

Paid holidays—including a personal “floating” holiday just for you

If you’re looking to join a compassionate, dynamic team where people come first, apply today!

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Patient Services Representative

Job Description - Patient Services Representative

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