🌿 Patient Services Specialist / Front Desk Specialist
West Georgia Dermatology | Newnan Dermatology | Peachtree City Dermatology
We are currently seeking an exceptional Patient Services Specialist / Front Desk Specialist to join our growing dermatology practice family, serving patients across Carrollton, Newnan, and Peachtree City, Georgia.
With over 25 years of experience, our practice has grown to include 5 board-certified physicians and 16 total providers, offering top-tier dermatologic care across all three locations. We are proud of our warm, collegial, and family-like culture, and we’re looking for professional, friendly, adaptable, and team-oriented individuals to join our front desk teams.
💼 Position Details
Job Type: Full-time, with benefits
Locations: Carrollton, Newnan, or Peachtree City, Georgia (based on hiring needs)
Experience: Customer service and medical systems experience preferred, but not required
📋 Responsibilities
- Answer phones in a friendly, approachable, and helpful manner
- Greet patients and family members with a smile, helping them feel welcome and at ease for their appointments
- Provide courteous, respectful, and accurate information about practice services and appointment instructions
- Perform patient registration and basic insurance verification, ensuring collection of essential data for billing
- Identify and update patient demographic and insurance information
- Communicate with patients and physicians regarding insurance coverage, including non-participating or out-of-network plans
- Ensure lab services align with the patient’s insurance
- Obtain copies of insurance cards and confirm insurance through online tools or other verification methods
- Collect co-pays, co-insurance, or deductibles at the time of service
- Prepare and scan documents into the electronic medical record (EMR) system
- Obtain necessary patient signatures for consent to treat
- Assist with resolving patient account balances
- Maintain front desk inventory of supplies, forms, and materials
- Copy or fax documents to other healthcare providers as needed
⭐ Skills & Qualifications
- High school diploma or equivalent (required)
- Prior medical office or customer service experience preferred, but not required
- Strong communication skills, attention to detail, and a friendly, professional demeanor
- Ability to multi-task and thrive in a fast-paced environment
- Positive, collaborative, team-player attitude
🎁 Benefits
- 401(k)
- Health insurance
- Paid time off
- Bonus pay opportunities
🗓 Schedule
📚 Preferred Background
- Medical office experience: 1 year (preferred)
- Dermatology experience: 1 year (preferred)
- Customer service experience: 1 year (preferred)
If you or someone you know is ready to join a respected, patient-centered dermatology practice with a strong reputation and welcoming culture, we’d love to hear from you! Join us in Carrollton, Newnan, or Peachtree City and become part of a team that’s dedicated to providing outstanding skin care across West Georgia.
Salary :
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