Patient Services Specialist

Now Hiring: Patient Services Representative (Check-In/Check-Out) Full-Time | Monday–Friday | No Weekends

Join our growing, patient-focused dermatology practice! We are seeking a friendly, organized, and dependable Patient Services Representative to support our busy clinic and call center. This role includes front desk check-in/check-out  as well as rotations in the call center. 

Position Overview

The Patient Services Representative is often the first and last impression of our practice. We are looking for someone who is professional, detail-oriented, and enjoys working with patients in a fast-paced environment.  Experience in Modernizing Medicine is a plus. 

Responsibilities include, but are not limited to: 

• Greet patients warmly and complete check-in procedures 
• Collect co-pays/deductibles 
• Schedule follow-up appointments and coordinate referrals 
• Answer incoming calls promptly and professionally 
• Assist patients with scheduling and general inquiries 
• Maintain accurate patient information in the EMR system 
• Provide exceptional customer service at all times.                                                                                                                                         

This position is Monday–Friday schedule (no weekends!)  We offer a comprehensive benefits package with generous paid time off and holidays.   If you are passionate about patient care and want to be part of a professional, welcoming dermatology team, we would love to hear from you!

• Previous medical office experience preferred  
• Ability to meet attendance requirements 
• Dermatology experience a plus  
• Strong communication and organizational skills  
• Comfortable working with high patient volume
• Proficient with computers and electronic medical records  
• Positive attitude and team-oriented mindset